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DTSTART:20150331T183000Z
DTEND:20150331T213000Z
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SUMMARY:How to Achieve Excellent Customer Service Seminar\, Afternoon Session
DESCRIPTION:The Corpus Christi Chamber of Commerce Invites You to the\n\n"How to Achieve EXCELLENT Customer Service" Seminar\n\nDid you know a national survey revealed that 96% of dissatisfied customers never complain   they just quietly go to a competitor!\n\nHow can you make sure that your company isn't part of this statistic?\n\n\n\nJoin us on Tuesday\, March 31\, for three\, fast-paced hours learning about a topic critical to your future business success.\n\n \n\nThe "How to Achieve Excellent Customer Service" seminar will show you:\n\n\n	Simple tips to make the telephone your most important goodwill tool\n	3 small things your employees can start doing the very next day that are guaranteed to make your customers feel important\n	A proven test to determine if you're receiving positive "word of mouth" advertising\n	An inexpensive incentive program to improve customer service by all employees\n	Simple ways to ensure real listening to customers\n	Tips for bosses on hiring\, training\, coaching\n	"Red flag" words that can easily be replaced with these "cushion" words\n	And much more!
X-ALT-DESC;FMTTYPE=text/html:<span style="font-family:arial\,sans-serif\;"><span style="font-size:18.0pt\;">The Corpus Christi Chamber of Commerce </span></span><span style="font-family:arial\,sans-serif\;"><span style="font-size:18.0pt\;">Invites You to the</span></span><br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:18.0pt\;">&ldquo\;How to Achieve </span></span><strong><em><span style="font-family:times new roman\,serif\;"><span style="font-size:18.0pt\;">EXCELLENT</span></span></em></strong> <span style="font-family:arial\,sans-serif\;"><span style="font-size:18.0pt\;">Customer Service&rdquo\;</span></span><span style="font-family:arial\,sans-serif\;"><span style="font-size:18.0pt\;"> Seminar</span></span><br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">Did you know a national survey revealed that <strong><span style="color:red\;">96%</span></strong> of dissatisfied customers </span></span><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">never complain &ndash\; they just quietly go to a competitor!</span></span><br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">How can you make sure that your company isn&rsquo\;t part of this statistic?</span></span><br />\n<br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">Join us on <strong>Tuesday\, March 31\,</strong> for three\, fast-paced hours learning about a topic </span></span><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">critical to your future business success.</span></span><br />\n&nbsp\;<br />\n<span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">The <strong><em>&ldquo\;How to Achieve Excellent Customer Service&rdquo\;</em></strong> seminar will show you:</span></span>\n\n<ul>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">Simple tips to make the telephone your most important goodwill tool</span></span></li>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">3 small things your employees can start doing the very next day that are guaranteed to make your customers feel important</span></span></li>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">A proven test to determine if you&rsquo\;re receiving positive &ldquo\;word of mouth&rdquo\; advertising</span></span></li>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">An inexpensive incentive program to improve customer service by all employees</span></span></li>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">Simple ways to ensure real listening to customers</span></span></li>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">Tips for bosses on hiring\, training\, coaching</span></span></li>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">&ldquo\;Red flag&rdquo\; words that can easily be replaced with these &ldquo\;cushion&rdquo\; words</span></span></li>\n	<li><span style="font-family:arial\,sans-serif\;"><span style="font-size:12.0pt\;">And much more!</span></span></li>\n</ul>\n
LOCATION:Del Mar College Center for Economic Development\, Room 106 3209 S. Staples (Corner of Staples & Kostoryz)
UID:e.1866.644
SEQUENCE:3
DTSTAMP:20260601T050140Z
URL:https://chamber.unitedcorpuschristi.org/events/details/how-to-achieve-excellent-customer-service-seminar-afternoon-session-03-31-2015-644
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